1. Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out our contact forms or consultation booking forms
- Submit student applications
- Subscribe to our newsletter
- Contact us via phone, email, or WhatsApp
- Visit our website (through cookies and similar technologies)
Personal Information We May Collect:
- Name and contact information (email, phone number, address)
- Educational background and academic records
- Passport and visa information
- Financial information for payment processing
- Communication preferences
- Website usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide educational consultancy services
- Process applications and facilitate university placements
- Communicate with you about our services
- Send you relevant educational opportunities and updates
- Improve our website and services
- Comply with legal obligations
- Protect against fraud and ensure security
3. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Consent: When you voluntarily provide information through our forms
- Contract: To fulfill our educational consultancy services
- Legitimate Interest: To improve our services and communicate relevant opportunities
- Legal Obligation: To comply with immigration and education regulations
4. Information Sharing
We may share your information with:
- Educational Institutions: Universities, colleges, and schools for application processing
- Government Agencies: Immigration authorities and educational bodies as required
- Service Providers: Third-party companies that help us operate our business
- Legal Requirements: When required by law or to protect our rights
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access, alteration, or disclosure
- Accidental loss or destruction
- Malicious attacks and data breaches
Our security measures include encryption, secure servers, and regular security assessments.
6. Your Rights (GDPR)
Under GDPR, you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Opt-out of certain processing activities
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at info@eduvia.uk
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Typically, we retain student records for 7 years after the completion of services, unless a longer retention period is required by law.
8. International Transfers
As an education consultancy, we may transfer your personal data to countries outside the UK/EEA, including:
- Universities and educational institutions worldwide
- Government agencies in destination countries
- Our trusted service providers
We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.
9. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
- Provide personalized content
You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.
10. Children's Privacy
We may collect information from students under 18 with parental consent. We take special care to protect children's privacy and comply with applicable laws regarding minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Updating the "Last updated" date
12. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us: