1. Acceptance of Terms
By accessing and using EduVia Education Consultancy services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. About Our Services
EduVia Education Consultancy provides educational consultancy services including but not limited to:
- University placement assistance
- Secondary school applications
- Language school placements
- Summer programme bookings
- Educational mentoring and guidance
- Visa and immigration support
- Pre-departure orientation
3. Client Responsibilities
As our client, you agree to:
- Provide accurate and complete information
- Submit required documents in a timely manner
- Pay all applicable fees as agreed
- Follow our guidance and recommendations
- Maintain communication throughout the process
- Comply with all applicable laws and regulations
4. Our Responsibilities
We commit to:
- Provide professional and ethical services
- Maintain confidentiality of your information
- Act in your best interests
- Provide accurate and up-to-date information
- Communicate clearly and promptly
- Comply with all applicable regulations
5. Fees and Payment
Service Fees
- Consultation fees are as agreed in our service agreement
- Application fees may apply for certain services
- Third-party fees (university application fees, visa fees, etc.) are separate
- All fees are non-refundable unless otherwise specified
Payment Terms
- Payment is due as specified in your service agreement
- Late payments may incur additional charges
- We accept various payment methods as agreed
- All prices are in British Pounds (GBP) unless otherwise stated
6. Application Process
While we provide guidance and support, please understand that:
- Final admission decisions rest with educational institutions
- Visa decisions are made by government authorities
- We cannot guarantee admission or visa approval
- Processing times vary and are beyond our control
- Requirements may change without notice
7. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the fees paid for our services
- We are not liable for decisions made by third parties
- We are not responsible for changes in immigration or education policies
- We are not liable for indirect or consequential damages
- Our services are provided "as is" without warranties
8. Confidentiality
We maintain strict confidentiality regarding:
- All personal and academic information
- Financial information and documents
- Application details and outcomes
- Any other sensitive information shared with us
Information is only shared with relevant parties (universities, government agencies) as necessary for your applications.
9. Intellectual Property
All content on our website and materials provided are protected by copyright and other intellectual property laws. You may not:
- Copy, distribute, or modify our materials without permission
- Use our content for commercial purposes
- Remove copyright notices or attributions
- Reverse engineer our processes or systems
10. Termination
Either party may terminate our services:
- With written notice as specified in the service agreement
- Immediately for breach of these terms
- If you fail to pay fees when due
- If you provide false or misleading information
Upon termination, you remain liable for all fees incurred up to the termination date.
11. Force Majeure
We are not liable for delays or failures due to circumstances beyond our control, including:
- Natural disasters and pandemics
- Government policy changes
- Institutional closures or changes
- Transportation disruptions
- Other unforeseeable events
12. Complaints and Disputes
If you have concerns about our services:
- Contact us first to resolve the issue
- We will investigate and respond within 5 business days
- If unsatisfied, you may escalate to our management
- We are committed to fair resolution of disputes
13. Regulatory Compliance
We operate in compliance with:
- British Council regulations for education agents
- UK data protection laws (GDPR)
- Immigration and visa regulations
- Professional standards and ethics
- All applicable local and international laws
14. Changes to Terms
We may update these terms from time to time. Changes will be:
- Posted on our website
- Communicated to active clients
- Effective from the date specified
Continued use of our services constitutes acceptance of updated terms.
15. Governing Law
These terms are governed by English law. Any disputes will be subject to the jurisdiction of English courts.
16. Contact Information
For questions about these terms and conditions, please contact us: